Ordering & Payment


Making an order is easy, please follow these steps:

Step 1: Choose a gift from our website. 

Step 2: You may create and edit your designs from our online tool with the "customize it" button. You can add several items to your cart and adjust the quantity before proceeding to checkout and payment. 

Please view here for more information on how to create. 

Step 3: Check out. Enter your personal data and payment information to complete your order.

Step 4: Choose a shipping and payment option. Proceed with payment for your order. 

Step 5: After you have placed your order, we will send you a preliminary confirmation via email. Your order will be processed within 2 - 7 business days.

Step 6: We will confirm with you the artwork to be printed on the mug if necessary.  

Step 7: Upon artwork confirmation, we'll proceed with mug printing.

Step 8: We will inform you via email once your order is ready for shipping. Please view here for shipping details. 

For Bulk Order, please fill in our quotation form or email us at info@mugvalleyshop.com for a quote. 


For local orders, we accept i-banking or ATM transfers as well as Paylah via all major banks. We also accept Paypal payment via Paypal Checkout.

For I-Banking/ATM transfer/Cash Deposit Payment Mode.

Our Banking Reference: DBS SAVINGS PLUS ACCOUNT 066-5-012645

After payment has been made, please email us at info@mugvalleyshop.com with the following details:

Payment Details
Order #:
iBanking Nick (for payment via ibanking):
Transaction Ref.:
Amount Transferred:
Date & Time:

*Please attach a photo of your receipt if you made your payment via ATM transfer.

Note: To allow the order to be processed smoothly, please make payment within 24 hours. The order may be considered invalid thereafter.


If there is anything else, please do not hesitate to drop us a note at info@mugvalleyshop.com.